Shortly after opening our laboratory in 2013, we were appointed by a Dalkeith Laboratories, a UK-based, generic pharmaceuticals distributor to support them with their ongoing analytical testing requirements. This relationship continues to the present day. Here we explain some of the services we have provided them with and why they continue to work with us.

Scope

We first were appointed to support them with the analysis of several products which they formulated. Originally, the scope was to develop numerous methods and validate them in accordance with ICH guidelines. Following this initial success, we have since been appointed to perform the following:

  • Develop and validate methods for new formulations
  • Analysis of validation samples
  • Stability analysis
  • Optimisation of other existing methods

We have developed a wide range of analytical methods covering multiple dosage forms. We also have developed HPLC and GC methods and used these, alongside physical analysis techniques and various titrimetric techniques, to create a suite of analytical methods capable of assessing all critical parameters of each product.

Success

This company has used our validated methods for licence registration purposes and we are delighted to be their first point of contact for any queries. Our team are easily contactable and always quick to respond. Our clients are our number one priority.

We are now their supplier of choice for all analytical requirements. What really sets us apart from our competitors, is that we believe contract laboratories should provide so much more than just a CofA at the end of a project. Instead, we really work hard to build relationships with our clients in order to keep them informed of any potential issues throughout the analysis; avoiding any nasty surprises. We offer a flexible approach and provide ongoing communication throughout the lifetime of the project.

At Quality Context we support our clients wherever possible and ensure that their experience working with us, is truly a pleasure. We’re all about building relationships and really partnering with our clients. Knowing our clients inside and out means we can really impress and deliver. We strive to provide the best possible service and, because we deliver consistently, we are seen as the preferred supplier by our clients.

Testimonial

Speaking about our services, Dalkeith’s Product Development Manager, Lynne Whiteley said: “We are delighted with the ongoing analysis Quality Context have provided us with. The technical knowledge of the team and their standard of work is unquestionable and Quality Context are flexible, open and honest. Their approach is refreshing and they definitely exceed our expectations of working with contract laboratories. I would be more than happy recommending their services.”