Celebrating Partnership and Success – and Cake.
At Quality Context we get asked to assist with many pharmaceutical and healthcare compliance projects, both small and large. Recently, we received some exciting feedback from one of our clients entitled “The Proof of the Pudding”. Not an invitation to a Great British Bake Off style tea party, or indeed anything to do with cake at all, but a thank you for helping secure an accreditation certificate to further qualify the company and underpin the market served.
Origin is a Hybrid Packaging Partner who work with global pharmaceutical companies and Contract Manufacturing Organisations to facilitate optimised product and supply chain solutions. As a leading provider of innovative packaging solutions to the pharmaceutical, biotechnology and consumer healthcare industries, they recognise the scope of the product range, as well as the quality and service expected by such prestigious customers. To comprehensively support markets bound by legislative and licensed packaging parameters and brand recognition, their close association with recognised corporate brands facilitates a guaranteed solution. With great products and supply chain solutions, Origin wanted to be able to demonstrate their commitment to pharmaceutical quality standards to their healthcare customers and to move their business onwards and upwards.
Our company director, Kate Krachai, worked with the team at Origin to perform a gap analysis against the ISO 15378 standard and to propose ways forward that would ensure that the company not only met the standard requirements, but pragmatically and practically improved and extended their quality systems and deliver best practice quality solutions.
The ‘Proof of the Pudding’ was that 12 months later, after following our gap analysis and with a lot of dedicated application, Origin were awarded their ISO 15378 certification with absolutely no findings.
Origin Quality Manager, Pat Nixon, said: “Being passionate about our Quality Management System, it has been a rewarding goal to reach certification of ISO 15378. It’s been a pleasure to work with Quality Context in our journey to this next stage in our quality achievements.”
Keith Wade, Origin’s Managing Director, added: “Achieving the ISO 15378 certification further differentiates Origin Pharma Packaging and reinforces our position of leading Hybrid Packaging Partner. From design through to supply of primary packaging in the pharmaceutical industry, we continue to strengthen our processes to ensure they match pharmaceutical standards. Eventually we are contributing to, improving and saving lives.
Why we do what we do
From Quality Context’s perspective, this is absolutely why we exist: using our expertise, our insights and our pragmatic and practical approach, we are able to help our clients succeed in achieving their quality objectives. For us too, great feedback makes us even more committed and even more confident that our approach to helping our clients find the perfect quality solution for them is the right one. Working with Quality Context you will always get:
- Genuine commitment and passion to help you to understand and contribute effectively to your quality and compliance initiative.
- Genuine expertise with decades of experience in GxP quality assurance.
- Genuine honesty and a focus on simplicity and effectiveness.
- Genuine advice which will involve us always being open and honest to help you make the best decisions.
We recognise that people do business with people because they choose to, not because they have to. We can always find others doing the same thing or selling the same product but it’s the personal connection that makes the difference. We believe that to give real customer service you must add something which cannot be bought or measured with money – and for us that is sincerity and integrity. For us, that’s real quality. And for our clients, that’s the icing on the cake.