Training is hugely important in regulated industries. Ensuring you are properly trained in your role not only ensures compliance and satisfies regulatory bodies and inspectors, it is also integral to the safety and efficacy of products. Being properly trained protects the safety and wellbeing of patients.

At Quality Context, we provide a wide range of bespoke training courses across the GxPs and quality management to pharmaceutical and healthcare companies worldwide.

We recently supported the Chiesi UK team by providing a tailored one-day GDP training course. We have worked with Chiesi on various projects over the years. Their team are always a pleasure to work with – they are passionate, committed and engaging.

Scope

Quality Context always work closely with our clients to understand their technical challenges and business needs. We provide advice and support to make sure that our training courses satisfy regulatory requirements but also, we focus on the areas where our clients need us the most, ensuring the participants get the most value out of the session.

At Chiesi, our day began with sessions covering the background to EU GDP, the EU regulatory framework and the guidance that is available. We then spoke about the role of the Responsible Person and the requirements of the Quality Management System.

We followed this by looking at operational responsibilities, returns and what to do when you suspect falsified medicinal products in the supply chain. To end the day, we reviewed transportation requirements and allowed time for questions and discussions.

All of our training courses are fully interactive and include workshop-style activities to allow delegates to apply and demonstrate their learning.

Success

We are pleased to have a strong, sustainable working relationship with the Chiesi team and have enjoyed supporting them with a range of training courses and consultancy support over the years.

After all of our training sessions we ask for feedback. Feedback is really important to us. We always take any comments and suggestions on board to help us improve our service offering. At the Chiesi training session, we were delighted to receive the following average scores out of 10:

Clearly Defined Objectives 9.5
Relevancy of Training Exercises 9.4
Flow of the Training Content 9.5
Clear and Concise Slides 9.5
Training Engagement 9.8
Knowledge of the Trainer 9.9
Attitude of the Trainer 9.9

Testimonials

In the comments section of our feedback forms, we were proud to read some of the following comments:
• Would really like to come to another training session with Kate, she was excellent. Thank you.
• A very pleasant informative morning.
• Very informative which gave the opportunities to clarify specific data.
• Very relaxed atmosphere.
• Great course. Well received by all.
• Great interaction with all in the room.
• It was relevant to Chiesi which is much more useful.